Program Info
The University of Findlay College of Business The Mission of the University is to equip our students for meaningful lives and productive careers.
Course Number/Title:
SYSA 360 Operations Management
3
Class Time/Place:
Instructor:
Office Hours:
General Education Learning Outcomes Addressed Goal 1. Students will take courses which expose them to a range of basic religious beliefs and diverse ethical perspectives and which encourage them to develop their own perspectives on global issues. x Goal 2. Students will become familiar with the historical, scientific, literary, and/or philosophical content of a range of disciplines. Goal 3. Students will acquire and practice skills for reading, writing, speaking, listening, abstract inquiry, critical thinking, logical reasoning, and using computers and related technology. x Goal 4. Students will develop an appreciation for and means of analyzing art, literature, music, communication, science, and/or theatre. Goal 5. Throughout their general education experience, students will analyze and reflect upon the challenges facing our global society as well as the importance of being a life-long learner and responsible citizen. x
Grading Assignments, cases, tests, papers, attendance & participation. Grading Scale/Distribution Grading scale: A (93-100) A- (90-92) B+ (87-89) B (83-86) B- (80-82) C+ (77-79) C (73-79) C- (70-72) D+ (67-69) D (63-66) D- (60-62) F (Below 60) Honor Code I will not knowingly engage in any dishonorable behavior, cheat, steal, lie or commit any act of plagiarism during my academic work, course, or endeavor. If I observe an act which I believe violates the University’s Honor Code, I may, in my discretion, report it to the appropriate personnel. Course Policies and Practices No fault attendance policy: Miss two classes - no penalty. Over two will incur a deduction of 10 points off your total points for each miss; perfect attendance will add an additional ten points. Final Exam Date Special Services If you are a student with a disability, it is your responsibility to register with the Office of Disability Service and notify your instructor one week prior to any needed service so that reasonable accommodations can be made for you. Evaluation Additional Information Class cancellation by the instructor will be made at least two hours prior to the class meeting in two of the following venues: Blackboard posting, voice mail, and email. In addition, a notice of cancellation will be posted in the classroom two hours prior to the class meeting. It is the responsibility of the student to check for updated information regarding class meetings. Cell phones must be turned off during class. If your cell phone or other electronic devise rings, plays music or makes any other noise, you will teach the next chapter in the text. Tentative Course Outline (Course outline is subject to change throughout the semester) All work must be typed. Late work is subject to a 5% penalty; and after one week, it is a 10% penalty. Point system: Homework (10 points each chapter unless otherwise stated), tests (50 points ea.); surprise case study (75 points); project paper (100 points), and attendance. Grading based on posted rubrics. Option #1: Plant Visit Project Paper The plant visit project paper should contain the following items: An overview of the plant, the products manufactured, and the processes used to manufacture them (Batch Process? Assembly Line? Job Shop? Or?). What kind of decisions went into the development of this plant and these production lines? A flowchart of one of the processes that you observed (For example, show a diagram indicating how Whirlpool manufactures dishwashers). A discussion of Whirlpool’s approach to lean systems, quality improvement, capacity management, and facility location and layout. A brief outline of the key lessons learned from this visit. How do these key lessons relate to the material covered in class to date? The paper should be double-spaced and must be 6-8 pages in length (text). In addition, you can include as many attachments as necessary to make your points. Option #2: Operations Management Project Paper The primary purpose of this project is to have you explore, in modest depth, a company (of your choosing) that excels in a specific Operations Management topic that was covered during this course. For example, a possible topic could be to research a company that is well known for their “World Class” Lean or 6 Sigma program. This paper should contain the following items: A brief introduction/history of the company The competitive setting of the business – How competitive is their sector? What are the indicators of competitiveness? Who is their competition? Perform a SWOT analysis on the company. Operations Management “Topic” Analysis – This is the heart of your report. Discuss how the company excels in this topic. When did they start the initiative? How do they use it in day-to-day operations? How do they compare to their competitors related to this topic? How has it defined or re-shaped the company? What impact has it had on the company’s stakeholders? (i.e. Employees, Shareholders, etc.) Executive Summary – Summarize your paper by describing what major elements you discovered. Exhibits, tables, and figures – These may be added to help explain the topic in more detail. Paper requirements: Formatting requirements for paper: Typed in English Double-spaced 1 inch margins; 12 font in Times New Roman or Arial Must have a minimum of three references besides your text 4-6 pages excluding reference page, use APA style formatting, citing, in your paper and for reference page.
The paper should be double-spaced and must be 6-8 pages in length (text). In addition, you can include as many attachments as necessary to make your points.
